FAQs

Q?

How can I make an appointment?

A.

To book your appointment, please call the spa at (705) 675-6777 or you may book online. Spa services should be scheduled in advance.

Q?

What is the cancellation policy?

A.

If you must reschedule or cancel your appointment, please notify the Spa 24 hours in advance to avoid being charged the full service fee. Cancellations of packages or private parties require one week’s notice. Groups are subject to a four-week cancellation policy.

Q?

What if I am late for my appointment?

A.

Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so the next guest will not be delayed. The full value of your treatment will be charged. Your Spa experience is your time, and you should delight in it to the fullest.

Q?

Are gift certificates available from the spa?

A.

Gift certificates are available for purchase in the spa or online.

Q?

Hours of Operation

A.

Appointments available Monday – Friday from 9 – 7 and Saturdays from 10 – 4.

Q?

Do you have a rewards program?

A.

We certainly do!!! Clients get 10% back in spa dollars for everything they spend to be used against future services. A thank you for their loyalty.